Frequently Asked Questions

Getting started takes just minutes. Click Sign Up or Predicting my top 5 assets. Then register for an account at intanify.com, verify your email, and you'll have access to the platform.

You can start analysing your intangible assets immediately – no complex setup or IT involvement required. 

You don't need comprehensive documentation – Intanify can generate insights from limited information and more can be analysed over time.

Your data is stored in AWS Dublin, ensuring compliance with UK and European data residency requirements whilst providing enterprise-grade infrastructure and reliability.

 

Comprehensive encryption:

• In transit: TLS 1.2+ encryption for all data transmission
• At rest: AES-256 encryption for stored data
• Key management: AWS KMS with regular key rotation
• Access controls: MFA required; role-based access

Intanify adheres to SOC2 and ISO 27001 security principles. 

You retain complete ownership. According to our Terms and Conditions:

• All intellectual property rights in your data and reports belong to you
• Intanify processes your data solely as a processor on your behalf
• You can request deletion or return of all your data at any time

Yes. Intanify has successfully passed information security audits by global law firms, big-4 consultancies and enterprises. The platform:

• Adheres to SOC2 and ISO 27001 principles
• Operates using AWS Well-Architected Framework
• Maintains no external vulnerabilities through regular assessments

Uses multi-tenant architecture with strict data separation 

No. Intanify uses two types of AI, neither of which train on or retain your data:

• Knowledge graphs: Built from expert insights, applied one-way to analyse your data. Your information never feeds back into them.
• LLM integrations: Enterprise licences explicitly prohibit training. Documents remain in context only during your session – once you complete a process, they're immediately "forgotten."

Your confidential information stays private whilst you benefit from advanced AI.

Multiple safeguards ensure accuracy:

• Expert-built knowledge: Uses verified knowledge captured from experts in 12,000+ decision rules, rather than purely generative AI
• Retrieval-augmented generation: AI works only with your actual documents and verified knowledge – it can't "invent" information
• Human-in-the-loop: You review and validate all outputs; AI assists but you decide
• Session-based context: Fresh processing each session prevents contamination

Intanify works across all sectors, with particular strength in:

• Technology and software: SaaS, AI/ML, fintech, deeptech
• Life sciences: Biotech, pharmaceuticals, medical devices
• Manufacturing: Advanced manufacturing, cleantech, materials

The platform's AI-driven approach adapts to any industry with intangible assets. 

Professional services firms (lawyers, consultants), financial services (lenders, insurers), and businesses themselves use Intanify to automate expertise, save time, uncover hidden value, and enable better decisions.

Flexible for any size:

• Startups and scaleups: Pre-revenue to Series C+ companies
• SMEs: £1M–£50M revenue businesses
• Corporates: Divisions or subsidiaries of larger enterprises
• Advisory firms: Supporting clients of all sizes

Most users are companies with 10–500 employees, but the platform scales effectively beyond this range. 

Yes. Intanify analyses intangible assets fundamentally, including:

• Patent families across multiple jurisdictions
• International trademark portfolios
• Multi-country R&D operations
• Cross-border licensing arrangements
• Global trade secrets and know-how

Particular legal issues and local law specificities should be handled by qualified professionals like Intanify’s partner firms.

Core outputs:

• Intangible Asset Assessment Reports: Comprehensive intangible asset analysis
• Asset registers: Detailed catalogues of identified assets
• Valuation insights: Asset value indicators and drivers
• IP mapping: Visual representations of your IP portfolio
• Opportunity identification: Unrecognised or underutilised assets

Intanify also provides bespoke analysis for Enterprise customers.

All outputs are downloadable.

 

 

AI-powered discovery: Identifies assets automatically rather than relying solely on manual interviews

Speed: Minutes to insights instead of weeks of consultant time

Auditable and hallucination-free: See audits trails to documents

Completeness: Discovers hidden assets traditional methods miss

Affordability: Fraction of the cost of traditional IP services

Expertise embedded: Built by IP and AI experts, not general GenAI

No training data risk: Your data isn't used to train AI models

Intanify is a standalone platform to limit integration risks and maintain security.

Benefits of this approach:

• No security vulnerabilities from integration points
• No complex IT projects or ongoing maintenance
• Works alongside existing systems without requiring changes
• Complete data portability: Export everything in standard formats (PDF, Excel)

This gives you the benefits without the complexity, cost, or risk of system integration. 

Complete export capabilities:

• Reports: Download as .doc
• Data: Export as Excel/CSV
• Visualisations: Download as .png
• On termination: Request return or deletion of all data

All exports use standard formats that integrate easily with your existing workflows.

We recommend Chrome, but all modern browsers will work. For the best experience, use a PC or Mac.

No installation required. Intanify is entirely cloud-based – access it through your web browser from any device with internet connectivity.

Admins can add and remove users immediately. 

Intanify has strict role-based access controls:

• Your team: Only users you've authorised
• Support access: Only when troubleshooting specific issues you've reported, with your permission
• No third parties: Data never shared with external parties

All access is logged. 

Intanify staff do not routinely access customer data. Access only occurs:

• With your permission: When troubleshooting specific issues you've reported
• Logged and limited: All access is audited; only authorised personnel
• Under confidentiality: All staff bound by confidentiality obligations and Intanify to you by the terms and conditions.

Your data remains confidential throughout our relationship.

Yes. Intanify is fully compliant with UK GDPR and Data Protection Act 2018:

• Data Processing Agreement: Included in Terms and Conditions (Schedule 3)
• Lawful basis: Clear purposes for all processing
• Data subject rights: Processes support access, rectification, erasure
• International transfers: Protected through appropriate safeguards
• Breach notification: Procedures for prompt notification

Support options:

• Chat: Chat with us on https://www.intanify.com/help
• Email support: help@intanify.com
• Response times: Critical issues within 2 hours; standard queries within 24 hours
• Knowledge base: Videos and short guides on https://www.intanify.com/help
• Onboarding: Included with all packages

Enterprise customers can access enhanced support packages.

Yes please, any feedback at all is welcome! Email help@intanify.com or through the chat, as you prefer!

We actively consider all feature requests and regularly update the platform based on user input.